MEMBER SERVICES
Why WMMIC?
WMMIC takes a comprehensive approach to serving our members. Not only do we provide quality insurance products, we also provide the services needed to help our members be successful. In addition to tailoring our insurance products to meet specific member needs, we provide superior claims service, high-impact training, partnership programs, and effective risk management support to identify exposures and mitigate risk. Everything we do at WMMIC is intended to meet the ever-changing and increasing needs of our members.
Meeting Your Unique Needs with Specialized Claims Support
Managing Claims On Your Behalf
When it comes to navigating the complexity and urgency associated with managing an insurance claim, WMMIC’s team of claim professionals is second to none. With decades of experience successfully managing claims, we actively work with our members to achieve successful outcomes.
Our members experience risks and exposures that are unique to Wisconsin. Our dedicated claims team drives positive outcomes by utilizing the skills and expertise developed through years of working with the laws specific to Wisconsin.
Dedicated to our Members
Liability Claims
Our dedicated team of liability professionals has a wealth of experience managing liability claims including general liability, auto liability, employment practices liability, and errors and omissions liability claims. Most importantly, through continuing education and seminars, our claim experts stay informed on industry trends, current and new case laws, and legislative changes. Whether a claim is simple or complex, our members rely on WMMIC as a trusted partner to navigate claims and achieve the most favorable results.
Workers’ Compensation Claims
WMMIC’s workers’ compensation claims professionals have extensive experience in managing municipal workers’ compensation claims. Through careful coverage analysis, quality contacts, detailed investigations, and cost containment programs, our claim professionals manage member claims efficiently and effectively. Our team of workers’ compensation experts provide members with sound guidance and clear communication throughout the life of the claim. WMMIC provides members with access to real-time claim information so that they are always aware of the status of a claim. WMMIC members can also utilize effective cost-containment services such as bill review, a pharmacy benefit program, and a nurse triage line. These programs help reduce claim costs while ensuring our members’ employees are receiving quality care.
Serving our Members
Training and Programs
Partnership Program
Our innovative partnership program provides $15,000 per member to assist with risk reduction. Our members choose what resources to allocate these funds towards. WMMIC provides skilled trainers for high-risk operations such as chainsaw and work zone safety, excavations, and confined spaces. With our hands-on training, members can identify potential hazards and gain valuable safety skills. Whether members need equipment, training, policies, or other support, the partnership program is there to help.
Training Opportunities
At WMMIC we are dedicated to the success of our members and work to provide diverse and comprehensive training opportunities. We offer easy to use instructional modules and videos so our members can get the latest on safety, compliance, and human resource training. By providing our members the ability to build these skills they can successfully reduce loss frequency and severity.
Protective Services
The protective services sector is a high-exposure area for members. WMMIC has a dedicated Protective Services Specialist to meet the specific needs and challenges of law enforcement and fire service professionals.
Explore a partnership with WMMIC today!
Build a comprehensive insurance plan that meets the unique needs of your city, county, or special district with WMMIC!
